Free tracked delivery across Pakistan on orders over PKR 5,000 · Cash on Delivery available

Customer Logistics Policy [legal review required]

Shipping & Nationwide Delivery Policy

Notice: Academic Prototype & Operational Draft [legal review required]

This delivery policy outlines standard shipping logistics for ReGongches across Pakistan. Terms are subject to final logistics agreements with courier partners and legal counsel review before commercial rollout.

1. Free Delivery Threshold & Standard Rates

Orders with a subtotal of PKR 5,000 or more qualify for complimentary tracked shipping anywhere within Pakistan. For orders below PKR 5,000, a flat shipping charge of PKR 250 is applied at checkout.

2. Dispatch Timelines

  • Ready-to-Ship Items: Dispatched from our northern desk or Islamabad hub within 1–2 working days following verification.
  • Made-to-Order Pieces: Require dedicated loom weaving or embroidery. Hand-tailored waistcoats dispatch in 2–4 days; traditional long choghas and bridal ensembles require 3–5 weeks.

3. Estimated Transit Times by City

Destination City / ZoneCourier PartnerEstimated Transit
Islamabad / RawalpindiLeopards / TCS Tracked2–3 working days
Lahore, Faisalabad, GujranwalaLeopards / TCS Tracked3–4 working days
Peshawar, Abbottabad, MardanLeopards Courier3–4 working days
Karachi, Hyderabad, SukkurTCS Express Air / Ground4–5 working days
Quetta, Gwadar, SibiTCS / Pakistan Post4–5 working days
Gilgit, Skardu, Hunza, ChitralLocal Regional Express3–5 working days (weather dependent)

4. Tracking & Delivery Inquiries

Once a parcel is booked, the customer receives an SMS and WhatsApp message with the courier tracking ID. For tracking assistance or delivery rescheduling, message our northern customer desk on WhatsApp or email support@regongches.pk [legal review required].

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